Emotional Intelligence Matters.

Whether you are aware of them or not, emotions are intertwined in everything you think, do, and say each day on the job, in your career and throughout your life. Emotional intelligence (EQ) is how you handle yourself and others on the job. Your EQ consists of four core skills: Self-Awareness, Self-Management, Social Awareness, and Relationship Management.

People who develop their EQ communicate effectively, handles stress well, make good decisions, handle conflict productively, are better team players, respond flexibly to change, influence others more, and provide top-notch performance.

Outcomes:

• Discover what EQ is and why it matters at work.
• Broaden your awareness of the role of your emotions in your job, your profession and at SBCSS.
• Explore the four EQ skills in action.
• Discuss real world examples and experiences, what works, what doesn't, and what to do next time.
• From the EQ Appraisal assessment results, understand your current level of emotional intelligence (strengths and weaknesses) and where to focus your development
• Complete your own EQ Development Plan to include one EQ goal and specific EQ practice strategies that will help you achieve this goal.